Be the recovery firm drivers find when they break down.

Yes. Drivers without breakdown cover, or who want a quicker response, search for local recovery firms directly. We build your visibility for those urgent searches in the towns and roads you cover, so more calls come straight to you at your own rates.

Direct work sits comfortably alongside motor club, insurer and police work, and a steady flow of it gives you more choice over which contract rates you accept.

The Authority plan includes multi-location strategy, giving each genuine depot its own optimised profile and visibility in the area it serves.

A tidier Google profile and corrected listings can start bringing in roadside calls within a few weeks. Ranking near the top of the map for busy junctions and motorway stretches, and being named by AI assistants, normally takes three to six months, depending on how many rival operators cover your patch.

No. You pay month by month, so you can stop before the next billing date if direct calls are the last thing you need. The Google profile, directory listings and links we have built stay in place for your depot.

Every recovery is different, but guide prices for common jobs — a local recovery to a garage, a jump start, or a per-mile rate beyond a set distance — help worried drivers decide to call. Explain what affects the final price, such as time of day, vehicle size and storage, and confirm the price on the phone before you set off. Consumer law also expects any unavoidable charges to be included in the price you quote.

Recovery vehicles are exempt from goods vehicle operator licensing only when the vehicle is built or adapted for recovery and is being used for genuine recovery — moving a vehicle that has broken down or can’t safely be driven, or one removed at the request of the police or a local authority.

Moving a vehicle outside the definition of recovery, such as a working car between dealerships, is treated as haulage and needs an operator’s licence, even if you only do it for a short period. If you do any transport work, check the current DVSA guidance or take specialist advice.

Membership of the Association of Vehicle Recovery Operators (AVRO), compliance with PAS 43 — the BSI standard for safe breakdown and recovery operations — and recognised roadside and recovery training for your drivers all reassure customers and contract providers. Show your public liability and vehicles-in-your-care insurance clearly too.

Most of this work goes through approval schemes, managed contracts or tenders with strict standards for response times, safety, insurance, secure storage and training. Meeting PAS 43, having a well-run compound and keeping accurate job records puts you in a strong position. A good public reputation also helps when providers check who they’re working with.

Relationships with local garages, tyre centres, body shops, car dealers and fleet operators can bring a steady flow of recovery and transport work. Answering every call quickly, giving honest arrival times and leaving drivers safe and informed earns the reviews and recommendations that bring repeat customers.