More lawful, well-paid instructions from local search.

Yes. We describe your services accurately and only in terms of lawful methods. We never suggest you can obtain bank, phone or medical records, access accounts or track people covertly, and we’re happy for you to review every page before it goes live.

Obtaining or disclosing personal data without the controller’s consent is an offence under the Data Protection Act 2018, so clear, responsible wording protects your reputation and helps filter out enquiries you would have to turn down anyway.

If you have offices or agents in more than one area, the Authority plan includes multi-location strategy, so each office can have its own optimised profile and visibility in its own area. Agencies working from one base usually start on Growth.

Tidying your profile and directory entries can bring extra process-serving and tracing calls within a few weeks. Higher map positions and being named by AI assistants for investigation work tend to take three to six months, depending on how many agencies compete in your area — and because instructions arrive whenever a case needs them rather than in seasons, the gains tend to build steadily.

No. You pay month to month and can stop at any point before the next billing date. The Google profile, directory entries and links we have built remain with your agency.

No. The Private Security Industry Act 2001 allowed for licensing of private investigators by the Security Industry Authority, and plans were announced in 2013, but they were never brought into force. As of October 2026, SIA licensing does not cover private investigation, so private investigators do not need an SIA licence. That makes voluntary membership of a professional body, ICO registration and insurance the main ways clients can judge you.

Show membership of the Association of British Investigators (ABI) or the Institute of Professional Investigators (IPI) if you hold it, your ICO registration, professional indemnity insurance and any recognised investigation qualifications. ABI members are vetted, and the ABI is the Law Society of England and Wales’s industry partner for investigation services.

If you have signed up to the ICO-approved ABI UK GDPR Code of Conduct for Investigative and Litigation Support Services, or hold BS 102000 certification, say so clearly — solicitors and insurers increasingly look for both.

Solicitors need process servers and investigators who are reliable, insured, data-protection compliant and able to give evidence that stands up in court. Fast, accurate certificates of service, clear reports and fixed fees for routine work build repeat instructions. Introduce yourself to local firms, offer to cover their area and keep every promised deadline.

Fixed fees or guide prices for process serving and simple tracing help solicitors, landlords and individuals instruct you quickly. Surveillance and complex investigations are harder to price upfront, so explain how you quote — hourly rates, mileage and expenses — and what a typical instruction involves.

Many private clients will never leave a public review, and you should never reveal anything about a case when replying. Focus on clients who can speak openly, such as solicitors, landlords and business clients, and ask them to mention speed, communication and professionalism rather than the details of the matter.