More local patients for your independent pharmacy.

Yes. Prescription-only medicines cannot be advertised to the public in the UK, so we never promote them by name or imply that a particular prescription treatment is available on request. Instead we focus on your services and consultations — what they involve, who they suit and how to book — and leave treatment decisions to the pharmacist’s clinical assessment.

We keep content accurate and measured, avoid claims about outcomes, and are happy for your superintendent or responsible pharmacist to review everything before it goes live.

Yes. Independent pharmacies can stand out by being clear about what they offer locally: a pharmacist people know by name, consultation rooms, walk-in services, delivery for housebound patients and private clinics. We build visibility around those services and the areas you serve, and help you collect reviews that describe the care patients actually receive.

The Authority plan includes multi-location strategy, giving each pharmacy its own optimised Google profile, accurate opening hours and visibility in its own area.

Correcting your Google profile, opening hours and NHS-linked listings can help within a few weeks. Stronger map positions and AI recommendations usually take three to six months, depending on how many pharmacies compete nearby, so start well before the autumn flu jab season or the summer travel clinic rush.

No. Plans run month to month, and you can cancel before the next billing date. The Google profile, listings and links we have built for your pharmacy stay in place.

Show that your pharmacy is registered with the General Pharmaceutical Council (GPhC) — or the Pharmaceutical Society of Northern Ireland if you are in Northern Ireland — and make it easy for patients to check your registration number. It is also worth naming your pharmacists, any who are independent prescribers, and the NHS services you are commissioned to provide.

Repeat prescription management, reliable delivery and text reminders when prescriptions are ready make your pharmacy the easy choice. Inviting regular patients to seasonal vaccinations, blood pressure checks and new services keeps the relationship going beyond dispensing.

Small touches matter too: remembering names, explaining medicines clearly and following up after a consultation are what independents are known for, and what patients mention in reviews.

Flu and COVID-19 vaccination seasons, hay fever, the summer travel rush and winter coughs and colds all bring predictable peaks. Update your Google profile, service pages and booking slots a few weeks ahead of each season, and post updates when appointments open so patients and AI tools see current information.

Clear prices for private services such as travel health consultations, ear wax removal and health checks help patients decide quickly and reduce enquiries that don’t convert. Describe what the consultation includes, and explain that the pharmacist will advise on whether a service or treatment is suitable.